Effective Date: March 2, 2025 | Last Updated: February 20, 2026

The Gravel Company, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, https://thegravelcompany.com (the “Website”), purchase materials, request delivery, or communicate with us.

By using our Website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Delivery address
  • Business name (if applicable)
  • Payment information

Payment information is processed securely through third-party payment processors. We do not store full credit card numbers on our servers.

Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring URLs
  • Date and time of access

This information helps us improve website performance and user experience.

2. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve functionality
  • Analyze website traffic
  • Measure marketing effectiveness
  • Personalize content

We may use third-party analytics services such as Google Analytics or similar tools.

You may disable cookies in your browser settings; however, some features of the Website may not function properly.

3. How We Use Your Information

We use information collected to:

  • Process orders and schedule deliveries
  • Provide customer service
  • Communicate regarding orders or inquiries
  • Send promotional communications (if opted in)
  • Improve website performance
  • Protect against fraud and unauthorized transactions
  • Comply with legal obligations

4. How We Share Information

We do not sell personal information.

Service Providers

We may share information with trusted third-party vendors assisting with:

  • Payment processing
  • Delivery coordination
  • Marketing services
  • Website hosting
  • Analytics

These providers are permitted to use information only to perform services for us.

Legal Requirements

We may disclose information if required by law, subpoena, court order, or to protect our legal rights.

Business Transfers

Information may be shared in connection with a merger, sale, or asset transfer.

5. SMS Communications

Consent for SMS Communication

Phone numbers collected for SMS communication are used solely for business-related communications. SMS opt-in consent and phone numbers will not be shared with third parties or affiliates for marketing purposes.

Types of SMS Messages

If you consent to SMS messaging, you may receive:

  • Order confirmations
  • Delivery notifications
  • Customer service responses
  • Conversational messages

Message Frequency

Message frequency may vary depending on service needs.

Fees

Standard message and data rates may apply according to your mobile carrier.

Opt-Out

You may opt out at any time by replying STOP to any SMS message.

For assistance, reply HELP or contact us: Email: info@thegravelcompany.com Phone: (615) 785-2265

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes described in this Policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Request access to your personal information
  • Request correction or deletion
  • Opt out of marketing communications

To exercise your rights, contact us at info@thegravelcompany.com.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

10. Children’s Privacy

Our Website is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted with an updated effective date.

12. Contact Information

The Gravel Company, LLC 3943 Old Nashville Highway Murfreesboro, TN 37129

Email: info@thegravelcompany.com Phone: (615) 785-2265